Request and payment help

Bring the receipt. We’ll trace the call.

For payment, result, privacy, or availability questions, email support@alamavar.com. Include the request identifier or public receipt URL, but never send a private key, seed phrase, or wallet recovery material.

Before contacting support

Check the live service status.
Save the request identifier and public receipt.
Describe the expected result and what happened.
Do not include passwords, API secrets, or wallet recovery keys.

Support target: an initial response within two business days. Urgent service incidents are monitored separately through TaskRail operations.